Buy the book from the Internet , express delivery sent to the hand when the corner has been worn out ; sent to customer vehicle 's block of children there sun canopy large finger hole ; buy waterproof packaging not only wear items inside the bags and items are Breaking news ... ... recently discovered in the interview , choose the number of consumer online shopping , but for reasons Express transaction disputes continue to express wear .
Yesterday, in the new work Mr. Qiao Yue Xiu Building, open to the press reflected the end of September he bought a set of examinations in Taobao book , together with the shipping total 66. 3 days later, sent the parcel couriers , rejected Mr. Qiao look at the goods re- signing requirements. Other courier carrying the signature list was gone, he found dirty corner of the package actually shoot straight was worn away , revealing shining white of the paper . The book is spent , and Mr. Qiao quickly contact Express . Express delivery company based in Shenyang , said they both have problems, contact the seller himself . Network , Mr. Qiao damaged package will be sent photos of the sellers in Henan , the seller said that the responsibility to express the company . Mr. Qiao connection with the delivery company in Shenyang , the other was left to Mr. Qiao Dalian, a phone call that evening took the parcel , leaving a note : "a certain message broken rejected , returned to the same place . "
Mr. Qiao asked courier , express mail is not dragging on the ground led to such wear and tear ? Express staff actually said: "The delay is still light . " and Mr. Qiao 's friends on many occasions seen some dragging a large canvas bag courier child from a building to another building .
Miss Fu from Taobao , a value of 70 yuan to buy the waterproof bag , waterproof bag when the couriers sent to the hand has been worn out , can not be used . After many difficulties linked to the delivery member , said that moment will come to see each other . 5 hours after the couriers do not answer the phone at first , but after finally connected to deny that he sent the shipment , and receipt of the consignment has been handed back.
Distributed to customers to open an online shop Chow sun block children bikes tent large finger hole there is obviously the result of wear and tear . Before delivery, courier promised to help him pack , because it was played repeatedly dealings , Mr. Zhou is trust him. Can express the goods are damaged , customers also sign up , Mr Zhou did not know how to express the company to discuss a statement .
Mr. Qiao told reporters that the incident, no one expressed Express sorry for them , express normal wear and tear is a small matter , the whole process seems to be Mr. Qiao in " look for a job . "
Liaoning Huai Yan Jianye city attorney law firm that , according to the principle of relativity of civil contract , Mr. Qiao bookstore should bear corresponding civil liability , because sales contract entered into with Mr. Qiao is the bookstore , according to the contract, bookstore security in the book Sent to Mr. Qiao Department , the bookstore only to fulfill the obligation to complete . And because of the reasons Express books damaged in bookstores Mr. Xiang Qiao bear the corresponding liability , the book can also be based on the principle of relativity of the contract required delivery company for damages.